Our Privacy Promise
Last updated: September 24, 2025
Lamp & Shade Outlet; Lavigo
8601 Torresdale Ave, Philadelphia, PA 19136, United States
Email: support@lavigo.store
WHO WE ARE
We run an independent lighting store. This Promise explains how we handle your information when you shop, browse, or contact us.
WHAT WE COLLECT & WHY (NOTICE AT COLLECTION)
We collect only what we need to serve you:
|
Data Type |
Example |
Purpose |
|
Basics (Identifiers) |
Name, email, phone, billing/shipping address, IP |
Orders, support, fraud prevention |
|
Shopping Details (Commercial Info) |
Cart contents, items viewed, order history |
Fulfill orders, returns, analytics, improvements |
|
Device & Usage (Internet/Technical) |
Browser/device info, pages visited, referrer, approximate location |
Site functionality, security, analytics |
|
Payments |
Cardholder name/card details or PayPal ID processed by PayPal |
Complete your purchase (we do not store full card numbers or CVV on our servers) |
We do not sell personal information. We may share limited identifiers/usage data with analytics/ads partners for cross-context advertising; you can opt out.
HOW WE USE YOUR INFO
· Fulfill orders, provide delivery & returns, and support you.
· Operate, secure, and improve our website and services.
· Send marketing only with your permission (unsubscribe anytime).
· Prevent fraud and comply with laws.
PAYMENTS (NO CARD STORAGE)
All checkout is over HTTPS and processed by PayPal (PCI-DSS compliant). Payment data you enter goes directly to the processor; we don’t keep your full card number or CVV. See our Secure Payments page for more detail.
COOKIES & YOUR CHOICES
We use essential, analytics, and preference cookies. Typical cookies include:
|
Cookie |
Type |
Duration |
Purpose |
|
woocommerce_cart_hash, woocommerce_items_in_cart |
Essential |
Session |
Keep cart state |
|
wp_woocommerce_session_* |
Essential |
2 days |
Cart/session ID |
|
woocommerce_recently_viewed |
Preference |
Session |
Recently viewed items |
|
_ga, ga*, _gid |
Analytics (Google) |
24 hrs–2 yrs |
Traffic & usage |
|
_gcl_au, _fbp |
Ads/Attribution |
3 months |
Conversions |
Manage cookies in your browser. Where required, we show a banner to Accept, Reject non-essential, or Manage.
WHEN WE SHARE DATA
Only with trusted service providers (payments, hosting, analytics, email, shipping) under contracts limiting use to providing services. We may also share if required by law or during a business transfer (e.g., merger).
HOW LONG WE KEEP IT
· Orders/tax records: up to 7 years
· Support messages: up to 3 years after resolution
· Marketing lists: until you unsubscribe or become inactive
· Cookies/analytics: per durations above or until you clear them
HOW WE PROTECT IT
We use administrative, technical, and physical safeguards designed to protect your data. No method is perfect, but we follow industry best practices and rely on PCI-DSS–compliant payment processing.
YOUR CONTROLS & CHOICES
· Emails: unsubscribe using the link in any message or contact us.
· Access/Correction: ask us to view or correct your details.
· Do Not Track: browsers’ DNT signals aren’t yet widely honored; we currently don’t respond to DNT.
YOUR CALIFORNIA PRIVACY RIGHTS (CPRA)
California residents can:
· Know/Access the data we collected about you.
· Delete data (with lawful exceptions).
· Correct inaccurate data.
· Opt out of “sale”/“sharing” for cross-context advertising.
· Limit use of sensitive data (we don’t use sensitive data in ways requiring this right).
· Be free from discrimination for exercising rights.
To act on these rights: email support@lavigo.store. We’ll verify requests (e.g., confirm order info or email access). If we engage in “sharing,” we’ll provide a “Do Not Sell or Share My Personal Information” link on our site.
INTERNATIONAL VISITORS
If you visit from outside the U.S., your information may be processed in the U.S. or other countries with different data-protection laws.
KIDS’ PRIVACY
Our site isn’t directed to children under 13, and we don’t knowingly collect data from them. If a child provided data, contact us and we’ll delete it.
CHANGES TO THIS PROMISE
We may update this page from time to time. The date at the top shows the latest version. Significant changes will be posted here.
NEED HELP? CONTACT US
Lamp & Shade Outlet; Lavigo
8601 Torresdale Ave, Philadelphia, PA 19136, United States
Email: support@lavigo.store